Shipping policy – NCTlighting

Shipping policy

Orders with mismatched billing & shipping address are likely to be canceled. Please check your email constantly to watch your order status.

Q. Where do you ship?
We ship orders to all over the world. For questions about shipping address, please contact info@nct-tech.top

Q. How long does delivery take?
Retailed Items are generally shipped within 3 business days following order confirmation. Please allow up to 2~3 additional days for rural zip codes. We will send you an email notification with shipment information as soon as we ship your order. Wholesell or customized Items please contact us for details.

Please note that delivery might take a little longer during high season and sale events.

Q. What are shipping and handling costs?
Shipping costs vary by weight and destination.

Q. How can I track my order?
As soon as we ship your order, we will send you an email with the tracking number information. It may take up to 24 hours before tracking information is updated.
Some items are signature required upon delivery to ensure the delivery.

Q. Can I expedite shipping?
Please contact info@nct-tech.top for special shipping needs.